Microsoft Regional Director | Scrum Master | Speaker
Adam Cogan General, SSW Projects, User Experience best practice, customer experience, Customer Journey, Design, landing pages, Redesign, UI, UX, websites 0 Comments
SSW’s new homepage is live after a UX and UI redesign focused on clarity, trust and conversion. See how comparative research, stronger hierarchy and progressively introduced proof turned a crowded homepage into a deliberate customer journey.
Adam Cogan AI, ChatGPT, General chatbots, ChatGPT, ChatGPT4, customer experience, CX, website 0 Comments
Learn how to elevate your website with ChatGPT: A game-changer in chatbot tech for impressive user experiences. 🤖
Adam Cogan Customer Experience, General customer experience, CX, UX 0 Comments
For many years I’ve been talking about user experience, to the point that some people don’t want to show me their new gadget because they don’t want my comments on the user experience. Similar to the concept of “User eXperience” in software design, the “Customer eXperience” is a marketing term with